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 Post subject: HELP! Unable to log into the game! :(
PostPosted: January 2nd, 2018, 1:24 am 
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Joined: January 2nd, 2018, 1:11 am
Posts: 2
Hi,

I have been playing Highstreet5 since 2008. My boyfriend and I are active players with a lot of spending in the game. Our levels are relatively high as well (at least 40 – 90) with a level 7 guild named Bestfr3n. During the interim, we might have stopped playing for a while due to hectic work schedules.

We were formerly from the Singapore-Pacific Fantasy Server. I understood that recently the game has been merged with the US server, however when we try to log in (after downloading the US game client), it stated as "account does not exist". Please help us restore our old accounts, we would like to start playing again! Thanks a lot!


My previous in-game-nick: shad0wJ (0 as in numeric Zero)
Current New game Nick: shad0wJ2 (0 as in numeric Zero)

My boyfriend’s previous in-game-nick: milan
His current New game nick: milan2

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 Post subject: Re: HELP! Unable to log into the game! :(
PostPosted: January 2nd, 2018, 5:44 am 
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Joined: October 15th, 2016, 11:57 pm
Posts: 288
Dear Shadowj
Please put P_ infront of your ID when log in game. If not work please write email to : support@snailgamesusa.com.

_________________
Best Regards!

Enjoy 5 Street ^ ^


5Street Modεяαtoя Tεαм
Official MailAddress: support@snailgamesusa.com

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 Post subject: Re: HELP! Unable to log into the game! :(
PostPosted: January 6th, 2018, 11:59 pm 
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Joined: January 2nd, 2018, 1:11 am
Posts: 2
Hi Princess,

Thank you so much for your suggestion. It worked!

Appreciate your prompt response.


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