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 Post subject: Mall purchased BUG!!!
PostPosted: August 7th, 2017, 4:27 pm 
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Joined: May 7th, 2017, 10:00 pm
Posts: 6
I have a bad day purchasing experience in mall earlier, I planned to buy these items on shopping cart (refer to the image below) but after I purchased them and checking my backpack the pink swan i've purchased was shockingly doubled I swear i never click the pink swan twice,then checking the hat section which im looking for the item Dynamite hair pink
:cry: :cry: sad to say the item was not there.

I'm begging you to removed the extra pink swan suit and replace it with Dynamite Pink hair

Please fix this asap :(


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 Post subject: Re: Mall purchased BUG!!!
PostPosted: August 7th, 2017, 4:34 pm 
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Image

Image
pic bbcode

Image
pic bbcode


Last edited by ZauiStar_ on August 7th, 2017, 5:00 pm, edited 6 times in total.

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 Post subject: Re: Mall purchased BUG!!!
PostPosted: August 7th, 2017, 4:35 pm 
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Location: ♥ 사랑해 ♥ BL Lover ♥
ZauiStar_ wrote:
Image


Image

Image


Your photo crash , please re-upload again

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 Post subject: Re: Mall purchased BUG!!!
PostPosted: August 7th, 2017, 4:42 pm 
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Image
pic bbcode


On my case is it possible to retrieve the cost of the extra suit? so that i can purchase again the right item? :? :?


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 Post subject: Re: Mall purchased BUG!!!
PostPosted: August 7th, 2017, 7:28 pm 
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Dear zauiStar_,

So your problem rigth now, you want us to remove Pink Swan Suit and replace it with Dynamite Pink hair? Am i right?

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 Post subject: Re: Mall purchased BUG!!!
PostPosted: August 8th, 2017, 9:48 am 
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Joined: May 7th, 2017, 10:00 pm
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Yes exactly :D


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 Post subject: Re: Mall purchased BUG!!!
PostPosted: August 8th, 2017, 12:39 pm 
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ZauiStar_ wrote:
Yes exactly :D


Please private message me , and give me your nickname, IGN, mail address (so we can contact) and time you bought the item. Thank you

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 Post subject: Re: Mall purchased BUG!!!
PostPosted: August 8th, 2017, 2:38 pm 
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Hi ZauiStar_,

Thank you very much for your patience, your issue is already submitted to 5Sreet Team, please give them some time to fix it :).

Enjoy your dance and have a nice day

Regards,

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5Street 아시아 조정자 팀
Official MailAddress:support@snailgamesusa.com
Official:✤ 5Street Website ✔
Official: ✤ Forum ✔
Official 5Street:✤ Page ✔
Top-up 5Street:✤ Top Up Here! ✔

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 Post subject: Re: Mall purchased BUG!!!
PostPosted: August 15th, 2017, 6:50 pm 
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Joined: May 10th, 2017, 4:56 pm
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Location: ♥ 사랑해 ♥ BL Lover ♥
Hello,

Kindly check your email =). Problem is solve. If you have any problem or you have any suggestion please send to this email Official MailAddress:5stusgm@snailgame.net

Enjoy your 5Street and Have a nice day.

Regards,

_________________
5Street 아시아 조정자 팀
Official MailAddress:support@snailgamesusa.com
Official:✤ 5Street Website ✔
Official: ✤ Forum ✔
Official 5Street:✤ Page ✔
Top-up 5Street:✤ Top Up Here! ✔

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